Terms and Conditions
- Indian government is now issuing M-visa to medical patients and mx-visa to accompanying spouse which is valid for 6 months
- Your approval means that you here by agree to be bound by our entire quote, terms and conditions mentioned in package.
- We do not control or operate any treating institution (Hospitals/ Clinic/health and Medical center) mentioned in the package and has no control what so ever in running the treating institution and hence Lavanya Medicare or any of his representative cannot be made liable/responsible for loss or damage of any kind what so ever which may arise due to any act of negligence, deficiency or default in services of treating institution.
- The treating institution/hospital shall be solely responsible for all treatments/surgery to be provided by it to the patient and all related queries, opinions and complaints and Lavanya Medicare shall not be responsible for the same.
- Any complaint in respect of the services should forward such complaint directly to the treating institution without any recourse to Lavanya Medicare.
- You can choose any tour and travel service to be combined with your health care package and Lavanya Medicare would be pleased to arrange for you the same.
- After the initial pre-treatment consultation and evaluation of your medical records with health care professionals, Lavanya Medicare or Hospital would quote you the approximate cost of procedure and you are required to pay to the treating institutions via us to book services on confirmed bases/medical consultant’s appointments and operations theater booking/nursing care/hospital ward or room booking and other medical teams appointments for you on firm bases at treating institution.
- Lavanya Medicare does not have any insurance policy; patients/visitors are advised to seek such insurance arrangement in their home country before commencing to travel.
- Medical and personnel details of patients will not be shared with any third party except Hospital.
- We remind you that all kind of healthcare procedures, transplants, replacements or surgical or otherwise carry certain risks and therefore you and the healthcare professional have to agree about the anticipated outcome of the procedure to be undertaken.
- After the initial pre-treatment consultations and evaluation of medical records, Hospital would quote you the cost of the procedure. The quotation would include only the services detailed in it. If any non-predicted costs appear after the face-to-face consultations and subsequent pre-treatment medical examination or diagnostic report once you are in India, they will be properly detailed in order to obtain your authorization and consent. Before the procedure you are required to pay for full procedure / treatment cost to the Treating Institution (hospital/ clinic/ health/ medical center).
- This medical quotation presented would not include Insurance and any additional medical expenses for the medications or procedures in case of unforeseen complications. Make sure you discuss this with the Doctor before the procedure and or advised to take medical as well as travel insurance before arriving into India for your medical treatment.
- The quotation presented would not include life or health insurance as well as travel insurance, international air fare, domestic air fare and India visa expenses etc.
- In case of any dispute, you agree that the dispute will be governed by the law of Government of India, you also agree to personal jurisdiction by and venue in the state and central courts of Delhi and India. If you do not agree with our terms and conditions. Please do not give any advance for medical and traveling services.
- Lavanya Medicare is not a medical provider and cannot accept payment for your medical expenses. You will be required to make payment as per hospital policy. Usually this involves paying a deposit prior to undergoing any diagnostic tests and/or procedures. A final bill will be presented to you prior to discharge from the hospital. Travel and accommodation charges will be collected as per rules and regulations.
- All bills will be made in Patient’s or Insurance company’s name.
- In emergency cases patients are supposed to pay full advance payment to hospitals or directly deposited to the Hospitals.
- The refund amount if any, will be worked out and would be refunded to the person who has made payment to us, please note that the refund process may take 8 to 12 weeks due to banking procedure.
Apart From all above terms and Condition, wherever Patient feels hospital have not treated them well, we will make sure that entire Lavanya Medicare team is besides you to fight against the medical centre or hospital in case they have done wrong treatment, which is the rarest case in India. However Patients complain will be thoroughly verified by our second team of doctors in the same field
Lavanya Medicare makes sure your tour will be smooth and Easy.